Privacy Policy

Last Updated: June 9, 2026

BringMyBins ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, sign up for our services, or communicate with us.

Information We Collect

We may collect information you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Service address

  • Billing address

  • Payment information (processed through third-party payment providers)

  • Account information

  • Communications with our customer support team

We may also collect certain technical information automatically when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Website usage information

  • Cookies and similar technologies

How We Use Information

We may use your information to:

  • Provide and manage our services

  • Process payments and subscriptions

  • Schedule and perform service visits

  • Send account notifications and service updates

  • Respond to customer inquiries

  • Improve our website and services

  • Detect fraud or unauthorized activity

  • Comply with legal obligations

Text Messaging

If you provide your mobile phone number and consent to receive text messages, we may send messages regarding:

  • Service reminders

  • Service updates

  • Billing notifications

  • Account-related communications

  • Customer support responses

Message frequency varies.

Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.

SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties.

Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers that help us operate our business, including:

  • Payment processors

  • Website hosting providers

  • Customer management software providers

  • Communication service providers

  • Contractors or service providers performing services on our behalf

These parties may only use information as necessary to provide services to us.

We may also disclose information when required by law or to protect our legal rights.

Payment Processing

Payment information is processed by third-party payment processors. BringMyBins does not store complete credit card information on its servers.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Cookies

Our website may use cookies and similar technologies to improve functionality and understand website usage. You may adjust your browser settings to refuse cookies, though some features may not function properly.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Your Rights

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions become effective upon posting to our website.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

BringMyBins

Email: Support@BringMyBins.com

Phone: (855) 321-CANS